Terms and Conditions

Thank you for choosing to stay with us at Reflections Holiday Parks. We look forward to welcoming you to one of our stunning locations. Please note that through confirmation of an accommodation booking at any of the Reflections Holiday Parks you are acknowledging and agreeing to the below terms and conditions.

NORTH COAST NSW PARKS

SOUTH COAST NSW PARKS

COUNTRY NSW PARKS

PARK RULES

REWARDS CLUB

PAYMENT PLANS

Gift Vouchers and Gift Cards

For guests wishing to use  a Gift Voucher or Gift Card, the following applies:

  • Gift Vouchers or Gift Cards are to be used following the terms and conditions (T&C’s) outlined on the specific voucher/card. Typical  (T&C’s) outline that the voucher must be mentioned at the time of booking, the use is subject to availability, it is not transferable or redeemable for cash and cannot be used in conjunction with any other offer.
  • As of 31 March 2018, Gift Vouchers or Gift Cards sold, have an expiry period of 3 years (36 months). Exclusions apply to Gift Vouchers or Gift Cards that meet the following criteria:
    • A gift card or voucher that is given by a business for free to a consumer
    • Gift cards supplied as part of a customer loyalty or employee rewards program
    • A gift card or voucher supplied as part of a temporary marketing promotion as a bonus to the purchase of a good or service
    • A gift card or voucher sold or donated for use in a fundraising appeal, including to a charity or not for profit organisation.
  • Note: Gift Vouchers or Gift Cards sold prior to 31 March 2018, continue to have an expiry period of 1 year (12 months) unless stated otherwise.

Newcastle Caravan Show Promotion

  1. Stay for 2 nights on a weekend and receive 10% off or 4 nights midweek and receive 15% off your stay in any accommodation type at all Reflections Holiday Parks.
  2. Weekend stays classed as Friday and Saturday nights.
  3. Midweek stays classed as Sunday – Thursday nights.
  4. Excludes holiday vans and annuals sites.
  5. Offer available to Newcastle Expo Attendees only – must present flyer or quote promo code NEWYEXPO10 for weekends or NEWYEXPO15 for midweek at time of booking as proof of attendance.
  6. Valid for stays from the 7th February until the 30th June 2020.
  7. Promotion is subject to availability & not to be used in conjunction with any other offer (including Reflections Rewards Club discount vouchers).
  8. Any current bookings are exempt from this offer – cannot cancel and rebook under this promotion.
  9. Offer based on the standard rate (based on 2 adults) – additional charges apply for bookings of three people or more (adults or children).
  10. Sites allow up to 6 people.
  11. No exclusions on weeknight or weekends to capture discounts.
  12. Price increase applies for bookings of three people or more.
  13. The Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion except for any liability that cannot by law be excluded.
  14. The Promoter reserves the right to cancel or amend the promotion and terms & conditions at any time. Any changes to the promotion will be communicated by the promoter.
  15. The Promoter collects personal information (“PI”) in order to conduct the promotion and will handle PI as set out in its Privacy Policy, which can be viewed here. Guests may choose to ‘opt in’ to marketing activity through the online booking process.
  16. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI. All entries become the property of the Promoter.
  17. Deposit & cancellation policies apply – head here for details.
  18. The Promoter will not disclose entrant’s personal information to any entity outside of Australia. The Promoter is Reflections Holiday Parks (ABN 26 087 692 248) of 17 Gipps Street, Carrington NSW 2294. Telephone: 02 4914 5500.