With 37 Reflections Holiday Parks throughout NSW, there are a wealth of career opportunities for those wanting to work in iconic locations and pursue a career based on providing holiday makers with happy memories and unforgettable experiences.

We are committed to attracting, retaining and nurturing staff to achieve best practice in the industry.

For general HR Enquiries contact hr@reflectionsholiday.com.au.

Inspired Solutions – Elevating the standard for holiday parks

What this means for all employees – We will

• Use nature to inspire practical solutions to opportunities
• Challenge ourselves to innovate and find creative solutions
• Lead change and welcome different ways of doing our work
• Creating guest experiences that delight and surprise

Good to Great – Delivering outstanding results

What this means for all employees – We will

• Deliver the best outcomes in every aspect of our work
• Continuously learn and strive to exceed performance expectations
• Celebrate success and demonstrate pride in our work
• Exceeding guest’s customer service expectations

Trusted Relationships – Establishing lasting relationships

What this means for all employees – We will

• Follow through on our commitments and treat each other with respect
• Collaborate, build and maintain trusted relationships
• Seek to understand before making decisions or taking action
• Building guest loyalty and advocates

Employees at Reflections Holiday Parks can take advantage of benefits such as –

• Access to accommodation discounts
• Salary Packaging options available

Current Opportunities

To apply for these roles, send an up-to-date resume and cover letter to hr@reflectionsholiday.com.au with the subject line including the Park name and role.

Park Roles

Guest Services Officer – Boambee Creek Reserve

We are seeking an enthusiastic and dedicated Guest Services Officer for a casual role at the beautiful and picturesque Reflections Boambee Creek Reserve.

The Guest Services Officer is responsible for creating exceptional customer experiences for our Reserve visitors and for assisting our guests in a friendly and helpful manner.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Be the first point of contact for guest enquiries and requests in a timely and efficient manner
• Liaise with guests face to face and via telephone
• Provide information on the reserve and surrounding areas
• Manage day passes and shelter bookings through the property management system (PMS), NewBook
• Assist with kiosk duties, including serving customers and preparation of food as required
• Undertake general office duties, banking and cleaning of office and kiosk
• Assist with stock take and invoicing for the office, kiosk and cleaning equipment and chemicals

For more information and to apply, head here.

Kiosk Worker – Boambee Creek Reserve

We are seeking an enthusiastic and dedicated Kiosk Worker for a casual role at the beautiful Reflections Boambee Creek Reserve.

The Kiosk Worker is responsible for providing exceptional customer service to our Reserve visitors.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Be the first point of contact for guest enquiries and requests in a timely and efficient manner
• Provide information on the park and surrounding areas
• Undertake preparation and cooking of food
• Assist in opening and closing of the office and kiosk area
• Undertake general cleaning of the office and kiosk
• Process sales through computerised point of sale register

For more information and to apply, head here.

Housekeeping Officer – Burrinjuck Waters

We are seeking a dedicated and self-motivated Housekeeping Officer for a casual role in South West NSW, located 40 minutes from Yass – Reflections Burrinjuck Waters.

The Housekeeping Officer is responsible for offering a high level of friendly and welcoming customer service to all park visitors and is responsible for maintaining the presentation of the park.

The successful candidate will work a rotational roster across a 7-day per week operation, including weekend and public holiday work.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Undertake housekeeping duties including making up beds, cleaning of linen and other laundry items, restocking room supplies and cleaning interior and exterior of cabin
• Undertake general cleaning duties, including vacuuming, sweeping & mopping, dusting and disposing of rubbish
• Provide information on the park and surrounding areas
• Assist with guest enquiries and requests in a timely and efficient manner

For more information and to apply, head here.

Housekeeping Officer – Copeton Waters

We are seeking dedicated and self-motivated Housekeeping Officers for casual roles at one of the most iconic freshwater fishing spots in the New England region – the stunning Reflections Copeton Waters.

The successful candidate will work a rotational roster across a 7-day per week operation, including weekend and public holiday work.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Undertake housekeeping duties including making up beds, cleaning of linen and other laundry items, restocking room supplies and cleaning interior and exterior of cabin
• Undertake general cleaning duties, including vacuuming, sweeping & mopping, dusting and disposing of rubbish
• Provide information on the park and surrounding areas
• Assist with guest enquiries and requests in a timely and efficient manner

For more information and to apply, head here.

Guest Services Officer – Copeton Waters

We are seeking experienced Guest Services Officers for permanent, part-time roles at one of the most iconic freshwater fishing spots in the New England region – the stunning Reflections Copeton Waters.

The successful candidate will work a rotational roster across a 7-day per week operation, including weekend and public holiday work.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Be the first point of contact for guest enquiries and requests in a timely and efficient manner
• Provide information on the park and surrounding areas
• Manage guest check in / out through our property management system (PMS), NewBook
• Assist in opening and closing of our office
• Undertake general office duties, banking and cleaning of the office
• Process sales for the store through computerised point of sale register
• Assist with Kiosk duties as required

For more information and to apply, head here.

Kiosk Worker – Copeton Waters

We are seeking an enthusiastic and dedicated Kiosk Worker for a  casual role at our Copeton Waters Holiday Park over the Easter holiday season.

The Kiosk Worker is responsible for maintaining a high standard of friendly and welcoming customer service to all park visitors and will work a rotational roster across a 7-day per week operation, including weekend and public holiday work.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Be the first point of contact for guest enquiries and requests in a timely and efficient manner
• Provide information on the park and surrounding areas
• Undertake preparation and cooking of food
• Assist in opening and closing of the office and kiosk area
• Undertake general cleaning of the office and kiosk
• Process sales through computerised point of sale register

For more information and to apply, head here.

Housekeeping Officer – Clarkes Beach

We are seeking two dedicated and self-motivated Housekeeping Officers for casual roles in one of our most popular parks on the NSW Far North Coast, located in Byron Bay – Reflections Clarkes Beach.

The Housekeeping Officer is responsible for offering a high level of friendly and welcoming customer service to all park visitors and is responsible for maintaining the presentation of the park.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Undertake housekeeping duties including making up beds, cleaning of linen and other laundry items, restocking room supplies and cleaning interior and exterior of cabin
• Undertake general cleaning duties, including vacuuming, sweeping & mopping, dusting and disposing of rubbish
• Provide information on the park and surrounding areas
• Assist with guest enquiries and requests in a timely and efficient manner

For more information or to apply, head here.

Housekeeping Officer – Hawks Nest & Jimmys Beach

We are seeking dedicated and self-motivated Housekeeping Officers for a casual role working across two of our popular coastal parks in the Port Stephens region – Reflections Hawks Nest & Jimmys Beach.

The Housekeeping Officer is responsible for offering a high level of friendly and welcoming customer service to all park visitors and is responsible for maintaining the presentation of the park.

The successful candidate will work a rotational roster across a 7-day per week operation, including weekend and public holiday work.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Undertake housekeeping duties including making up beds, cleaning of linen and other laundry items, restocking room supplies and cleaning interior and exterior of cabin
• Undertake general cleaning duties, including vacuuming, sweeping & mopping, dusting and disposing of rubbish
• Provide information on the park and surrounding areas
• Assist with guest enquiries and requests in a timely and efficient manner

For more information or to apply, head here.

Housekeeping Officer – Lake Burrendong & Mookerawa Waters

We are seeking a dedicated and self-motivated Housekeeping Officer for a casual role working across two of our biggest parks in Country NSW – Reflections Lake Burrendong & Mookerawa Waters.

The Housekeeping Officer is responsible for providing exceptional customer experiences by maintaining high standards of cleanliness to ensure our guests enjoy their stay at our holiday park.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Undertake housekeeping duties including making up beds, cleaning of linen and other laundry items, restocking room supplies and cleaning interior and exterior of cabin
• Undertake general cleaning duties, including vacuuming, sweeping & mopping, dusting and disposing of rubbish
• Provide information on the park and surrounding areas
• Assist with guest enquiries and requests in a timely and efficient manner

For more information or to apply, head here.

Park Manager – Lake Burrendong & Mookerawa Waters

If you’re looking for a change of lifestyle, we can offer you the unique opportunity to take on a permanent, full-time role as a Park Manager leading two of our inland parks in Central West NSW – Reflections Lake Burrendong & Mookerawa Waters.

This role offers you the opportunity to apply a ‘hands-on’ approach, working with the park staff and other senior stakeholders across the business, to ensure the park is operated in accordance with our organisational policies and overall strategic direction.

The Park Manager is responsible for managing the day-to-day operations of the park by working collaboratively with the broader Reflections team to optimise outcomes for the overall organisation, in the spirit of our organisational values and mission.

In this role, you will:

• Lead by example, engendering a strong customer service-based culture.
• Be responsible for implementing Reflections strategic plan, and ensure the financial performance of your park, by driving revenue opportunities and effectively managing expenses.
• Implement efficient management practices in staffing, financial control, equipment maintenance, environment, staff training and development.
• Oversee customer service delivery, implementation of WHS practices, and security, in line with organisational policies and procedures and best practice principles.
• Utilise your skills and experience in negotiation, problem solving and conflict resolution to enable effective liaison at all levels with varied stakeholders.
• Have a proactive, not reactive, approach, and utilise your skills and experience to identify and effectively manage issues.
• Respond to after-hours incidents and escalate matters accordingly including a minimum of three (3) on-call shifts per week

For more information or to apply, head here.