With 37 Reflections Holiday Parks throughout NSW, there are a wealth of career opportunities for those wanting to work in iconic locations and pursue a career based on providing holiday makers with happy memories and unforgettable experiences.

We are committed to attracting, retaining and nurturing staff to achieve best practice in the industry.

For general HR Enquiries contact hr@reflectionsholiday.com.au.

Inspired Solutions – Elevating the standard for holiday parks

What this means for all employees – We will

• Use nature to inspire practical solutions to opportunities
• Challenge ourselves to innovate and find creative solutions
• Lead change and welcome different ways of doing our work
• Creating guest experiences that delight and surprise

Good to Great – Delivering outstanding results

What this means for all employees – We will

• Deliver the best outcomes in every aspect of our work
• Continuously learn and strive to exceed performance expectations
• Celebrate success and demonstrate pride in our work
• Exceeding guest’s customer service expectations

Trusted Relationships – Establishing lasting relationships

What this means for all employees – We will

• Follow through on our commitments and treat each other with respect
• Collaborate, build and maintain trusted relationships
• Seek to understand before making decisions or taking action
• Building guest loyalty and advocates

Employees at Reflections Holiday Parks can take advantage of benefits such as –

• Access to accommodation discounts
• Salary Packaging options available

Current Opportunities

To apply for these roles, send an up-to-date resume and cover letter to hr@reflectionsholiday.com.au with the subject line including the Park name and role.

Park Roles

Housekeeping Officer – Clarkes Beach

We are seeking two dedicated and self-motivated Housekeeping Officers for casual roles in one of our most popular parks on the NSW Far North Coast, located in Byron Bay – Reflections Clarkes Beach.

The Housekeeping Officer is responsible for offering a high level of friendly and welcoming customer service to all park visitors and is responsible for maintaining the presentation of the park.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Undertake housekeeping duties including making up beds, cleaning of linen and other laundry items, restocking room supplies and cleaning interior and exterior of cabin
• Undertake general cleaning duties, including vacuuming, sweeping & mopping, dusting and disposing of rubbish
• Provide information on the park and surrounding areas
• Assist with guest enquiries and requests in a timely and efficient manner

For more information or to apply, head here.

Park Manager – Hawks Nest & Jimmys Beach

If you’re looking for a change of lifestyle, we can offer you the unique opportunity to take on a permanent, full-time role as a Park Manager leading two of our most popular locations in the incredible Port Stephens region – Reflections Hawks Nest & Reflections Jimmys Beach.

The Park Manager is responsible for managing the day-to-day operations of the park by working collaboratively with the broader Reflections team to optimise outcomes for the overall organisation, in the spirit of our organisational values and mission.

In this role, you will:

• Lead by example, engendering a strong customer service-based culture
• Be responsible for implementing Reflections strategic plan, and ensure the financial performance of your park, by driving revenue opportunities and effectively managing expenses
• Implement efficient management practices in staffing, financial control, equipment maintenance, environment, staff training and development
• Oversee customer service delivery, implementation of WHS practices, and security, in line with organisational policies and procedures and best practice principles
• Utilise your skills and experience in negotiation, problem solving and conflict resolution to enable effective liaison at all levels with varied stakeholders
• Have a proactive, not reactive, approach, and utilise your skills and experience to identify and effectively manage issues
• Respond to after-hours incidents and escalate matters accordingly

For more information and to apply, head here.

Grounds & Maintenance Supervisor – Hawks Nest & Jimmys Beach

If you need a change of lifestyle, we can offer you an opportunity to lead our team of Grounds Workers as a permanent, full-time Grounds & Maintenance Supervisor working across two of our most popular locations in the incredible Port Stephens region – Reflections Hawks Nest & Reflections Jimmys Beach.

The Grounds and Maintenance Supervisor is responsible for supervising our team of Grounds Workers and managing the overall grounds and maintenance activities of both parks.

In this role, you will:

• Lead and manage a small team of grounds staff including setting expectations of service standards and performance
• Manage the day to day operations of grounds maintenance, including lawns, tree maintenance, service and repair of machinery cleaning and maintaining amenities and camp kitchen areas
• Manage the day to day operation of facilities including general and emergency maintenance and upgrades, road repairs and upkeep, and upkeep of all other park assets
• Manage the day to day operation of security in park, including on-call shifts for nightly security checks
• Assisting the Park Manager to ensure operational and strategic plans are met
• Induct and managing contractors in the grounds operational area
• Assist in the management of staff rostering, budgeting records keeping and invoicing for the grounds operational area

For more information and to apply, head here.

Guest Services Officer – Hawks Nest & Jimmys Beach

We are seeking an experienced Guest Services Officer for a casual role to work across two of our most popular locations within the stunning Port Stephens region – Reflections Hawks Nest & Jimmys Beach.

The Guest Services Officer is the first point of contact for all guests and visitors at our park and is responsible for offering a high level of friendly and welcoming customer service.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Be the first point of contact for guest enquiries and requests in a timely and efficient manner
• Provide information on the park and surrounding areas
• Manage guest check in / out through our property management system (PMS), NewBook
• Assist in opening and closing of our office
• Undertake general office duties, banking and cleaning of the office
• Process sales for the store through computerised point of sale register

For more information and to apply, head here.

Guest Services Officer – Lake Glenbawn

We are seeking an experienced Guest Services Officer for a casual role to join the team at one of our iconic locations in the Upper Hunter – the picturesque and spacious Reflections Lake Glenbawn.

The Guest Services Officer is the first point of contact for all guests and visitors at our park and is responsible for offering a high level of friendly and welcoming customer service.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Be the first point of contact for guest enquiries and requests in a timely and efficient manner
• Provide information on the park and surrounding areas
• Manage guest check in / out through our property management system (PMS), NewBook
• Assist in opening and closing of our office
• Undertake general office duties, banking and cleaning of the office
• Process sales for the store through computerised point of sale register

For more information and to apply, head here.

Housekeeping Officer – Lake Glenbawn

We are seeking dedicated and self-motivated Housekeeping Officers for two casual and two part-time roles at one of our locations in the Upper Hunter – the stunning Reflections Lake Glenbawn.

The Housekeeping Officer is the first point of contact for all guests and visitors at our park and is responsible for offering a high level of friendly and welcoming customer service.

In this role, you will:

• Provide exceptional customer service and create personalised, memorable experiences for our park visitors and guests
• Undertake housekeeping duties including making up beds, cleaning of linen and other laundry items, restocking room supplies and cleaning interior and exterior of cabin
• Undertake general cleaning duties, including vacuuming, sweeping & mopping, dusting and disposing of rubbish
• Provide information on the park and surrounding areas
• Assist with guest enquiries and requests in a timely and efficient manner

For more information and to apply, head here.