The safety and security of our guests and staff remains our highest priority. This guest update provides information as to our response to the unfolding COVID-19 crisis. In addition to our usual high standards of hygiene and cleaning, we have increased the frequency of cleaning and are following the hygiene protocols that have been issued by the Australian Government Department of Health.
Reflections is actively monitoring COVID-19 updates from the Australian Government Department of Health and continues to respond based on their advice or any directive provided by the government.
As we receive updates from the NSW Government on COVID-19 restrictions we’ll continue to bring you the latest news and information on how this impacts Reflections Holiday Parks and our guests right here as well as on our Facebook page.
Page last updated: 26 May 2020.
With regional travel in NSW allowed from 1 June 2020, we will be opening our 9 inland holiday parks for stays from this date. This includes our Burrinjuck Waters, Cudgegong River, Grabine Lakeside, Lake Burrendong, Lake Glenbawn, Lake Keepit, Mookerawa Waters and Wyangala Waters parks ONLY.
As we reopen the health and safety of our staff and guests is of utmost importance to us, and you may notice a few changes when you visit our parks. Important things to note include:
As communicated, the NSW Government eased some restrictions from the 15 May 2020. Please refer to the NSW Government website which has been updated with the details, including FAQs, about what is allowed.
Reflections Holiday Parks will still remain closed to the public for overnight stays except for the purposes of accommodating Essential Travellers including:
– Travelling under the two person visitation rule
– Returning to their usual place of residence
If you are an Essential Traveller looking to stay in any of our parks, please complete our enquiry form and we will get back to as soon as possible.
Should you have extenuating circumstances that mean you have to cancel your current booking and are requesting a refund for your stay instead of a credit, please submit your details via this form and we will reply to you as soon as possible.
If you are making an exceptional booking enquiry we request that you please ask yourself the following before visiting our parks;
Please note if you answer YES to either of these questions we reserve the right to not accept your booking if we find it does not adhere to the NSW Public Health Order.
To ensure the highest of standards for you, we amended our guest check-in times for cabins to 2pm and sites to 11am as of Friday, 20th March 2020. Our park office opening and closing times are now 10am – 3pm.
For guests who had booked to stay with us between 26 March 2020 and 30 April 2020, we are offering flexibility to our existing policies:
For all other bookings outside of this period please contact our park staff direct. please call our parks directly.
Reflections Holiday Parks look forward to welcoming you back soon.