Tenders and Contractors

Current Opportunities - 12 month Relief Contract (Nambucca Heads)

Reflections Holiday Parks is seeking tenders from suitably skilled and qualified candidates for a 12-month Relief Park Management Contract for our park based at Nambucca Heads.

To jump on board with Reflection Holiday Parks would mean working closely with Reflections and being part of a larger team with existing systems. Each park comes with diverse responsibilities and of course, a true emphasis on customer service.

With exciting times ahead being a new brand with potential upcoming park developments, you may be excited to jump on board and show off your business acumen by achieving objectives. By engaging your own staff and bringing your own equipment to the parks, becoming part of the Reflections team is perfect for someone with a desire for hard work and exciting but diverse 24-hour nature of temporary accommodation.

So why would you want to work with Reflections?

You might thrive in a customer service position and truly want to share your passion for some of NSW most idyllic locations with your guests, all while you deliver exceptional services to Reflections Holiday Parks.

You are interested, but what do you need to get started?

You will need to be a business savvy operator with existing management experience, and an understanding of how to achieve financial success. As a professional customer service operator

Fundamentals will of course include trading cash, plant and equipment, and skills in cleaning, housekeeping, guest services, landscaping and everything in between. As an onsite manager, you will be prepared to be flexible with management of the park, including after-hours check ins, security patrols and noise complaints, and on call duty. You will need to engage a team to help you deliver the services required to run the park. All applicants will need an ABN and appropriate legal structure.

I’m ready! How can I apply?

You can make a submission to Reflections via eTender. There is plenty of information available, and a framework for you to make your submission. It is not necessary to have experience making a tender submission.

What’s in it for me?

We pay our park managers according to a formula that links the holiday park revenue with performance. From these funds, you will need to manage all your expenses, which might include wages for your staff, consumables, plant and equipment, plus any regular expenses associated with running your small business.

If you are ready to take the next step in your career, work and live in a beautiful coastal location, what are you waiting for?

Download the tender pack HERE – tender submissions close 5pm, Monday 14th June 2021.


Reflections Holiday Parks is committed to a fair and transparent procurement process. We have an internal procurement policy which provides an appropriate methodology to find and engage suitable suppliers. Suppliers may be engaged through probity-rich methods which include but are not limited to (Request for) open tenders, targeted tenders, expression of interest, quotations, and submissions from interested parties.

Tenders are typically advertised on NSW Government etender – www.tenders.nsw.gov.au/

Awarded tenders are advertised on the etender site in accordance with the requirements of the Government Information (Public Access) statutory requirements.

About the Tender Process

All of our parks operate on Crown land, and the Principal is responsible for effective management of these assets. The Tender process allows the Principal to obtain the best park management services, in a competitive manner. In summary, the process for applicants is as follows:

  1. Register on the Tenders.nsw.gov.au site and download the tender documentation (an ABN is required);
  2. Read and understand the Tender Requirements, Specifications, Attachments and Addendums;
  3. Attend a walk through of the park or parks you are interested in (strongly encouraged); and
  4. Make your submission by the closing time and date via the Tenders.nsw.gov.au portal.

Once the submission is received, the panel will make an assessment of your submission. The Panel will shortlist applicants based on an assessment of the written submission. These applicants will be asked to attend a face to face interview/presentation in Newcastle, and to undertake further assessments.

Park Manager Contracts

Our coastal Reflections Holiday Parks are typically run by contracted park managers, usually a private company, based on a service contract. Park Managers are selected following a competitive process and the most suitable park manager is awarded the contract. These contracts cannot be assigned or ‘on-sold’.

Our inland park managers are employees of Reflections Holiday Parks. For more information on these opportunities please see our ‘Employment’ page.

Contractor Resources

Reflections Holiday Parks requires contractors to meet a number of minimum requirements before working with us. These are requested prior to commencement of the contract, however, some resources need to be completed periodically, for example when making a payment claim. If you have any questions, please do not hesitate to contact us on 02 4914 5500, or speak to the Park Manger where you are undertaking work.

Business Ethics Statements

Reflections  Holiday Parks has developed a Business Ethics Statements which sets the guideline expectation for all contract suppliers. It also sets out the behaviour that suppliers can expect of us. You can download HERE.

Payment Claim Declaration Statements

For services with a payment schedule, Reflections Holiday Parks may request the following form to accompany any payment claims. Click HERE to download.