We are currently seeking a contractor team to manage our Lennox Head, Massy Greene (Brunswick Heads) and Bermagui parks.
Managers and their team are required to undertake all day-to-day operations of the holiday park in accordance with the Park Management Agreement. Managers need to propose a credible team to manage the park. These core operational responsibilities include:
- engaging and managing staff;
- grounds maintenance;
- repairs and maintenance;
- financial management (budgeting, planning);
- waste management;
- engaging suppliers;
- managing security and antisocial behaviour;
- local marketing;
- guest engagement; and
- various ad hoc tasks.
We encourage applicants from diverse backgrounds to apply. We are looking for contractors whose team is customer service focused, business savvy and possess the practical skills to excel in all aspects of holiday park managements.
Our ideal managers are resourceful, energetic and comfortable operating in a fast paced environment. They are eager to find new customers to share our iconic locations with, and are enthusiastic about delivering value to our guests on each and every stay. As managers, they appreciate the importance of our financial success, and the role it plays in ensuring our strategic objectives are met.
Applications must be submitted before the closing date: 5pm, Friday, 9 August 2019.
You can access the tender HERE.
Reflections Holiday Parks is committed to a fair and transparent procurement process. We have an internal procurement policy which provides an appropriate methodology to find and engage suitable suppliers. Suppliers may be engaged through probity-rich methods which include but are not limited to (Request for) open tenders, targeted tenders, expression of interest, quotations, and submissions from interested parties.
Tenders are typically advertised on NSW Government etender – www.tenders.nsw.gov.au/
Awarded tenders are advertised on the etender site in accordance with the requirements of the Government Information (Public Access) statutory requirements.
About the Tender Process
All of our parks operate on Crown land, and the Principal is responsible for effective management of these assets. The Tender process allows the Principal to obtain the best park management services, in a competitive manner. In summary, the process for applicants is as follows:
- Register on the Tenders.nsw.gov.au site and download the tender documentation (an ABN is required);
- Read and understand the Tender Requirements, Specifications, Attachments and Addendums;
- Attend a walk through of the park or parks you are interested in (strongly encouraged); and
- Make your submission by the closing time and date via the Tenders.nsw.gov.au portal.
Once the submission is received, the panel will make an assessment of your submission. The Panel will shortlist applicants based on an assessment of the written submission. These applicants will be asked to attend a face to face interview/presentation in Newcastle, and to undertake further assessments.
Park Manager Contracts
Our coastal Reflections Holiday Parks are typically run by contracted park managers, usually a private company, based on a service contract. Park Managers are selected following a competitive process and the most suitable park manager is awarded the contract. These contracts cannot be assigned or ‘on-sold’.
Our inland park managers are employees of Reflections Holiday Parks. For more information on these opportunities please see our ‘Employment’ page.
Reflections Holiday Parks requires contractors to meet a number of minimum requirements before working with us. These are requested prior to commencement of the contract, however, some resources need to be completed periodically, for example when making a payment claim. If you have any questions, please do not hesitate to contact us on 02 4914 5500, or speak to the Park Manger where you are undertaking work.
Business Ethics Statements
Reflections Holiday Parks has developed a Business Ethics Statements which sets the guideline expectation for all contract suppliers. It also sets out the behaviour that suppliers can expect of us. You can download HERE.
Payment Claim Declaration Statements
For services with a payment schedule, Reflections Holiday Parks may request the following form to accompany any payment claims. Click HERE to download.